THE ONLY PAYING METHOD AT THE FESTIVAL
WHAT CAN YOU PAY FOR USING YOUR WRISTBAND?
GET YOUR MONEY BACK
- IF YOU TOPPED-UP ONLINE it’s simple and easy!: automatic and full refund of the unused fundsare, from 14 July and with a transfer cost of €1.5. Due to the way banks process card refunds, the refund may take approximately 10 working days.
- IF YOU TOPPED-UP USING A TOP-UP STATION: You can request a refund on the refund portal that will be set up from 14 July to 23 July at 23:59h, on the festival website, with no minimum amount, with a €1.5 transfer fee.
For any question you can write an email to: firstname.lastname@example.org and we will answer you as soon as possible.